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Terms And Conditions

We Updated Our Terms & conditions on 3rd October, 2019

1. ACCEPTANCE OF TERMS

By accessing, downloading, installing or using Goal Mastery and Your Riding Success, whether or not you become a registered user (“User”. “You”. “Yourself”, “Your”). You agree to be bound by these Terms, which You acknowledge You have read and understood.

We reserve the right, at Our sole discretion, to change, modify or otherwise alter these Terms at any time. You must review these Terms at https://www.yourgoalsettingsuccess.com/terms-and-conditions-privacy-policy/ on a regular basis to keep Yourself informed of any changes.

2. DISCLAIMER

Your Riding Success Pty Ltd (“Your Riding Success”, “Goal Mastery”) can not and does not make any guarantees about your ability to get results in your goals or riding with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our training. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results in your riding or your goal setting, and we do not offer any legal or other professional advice. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.

Hours of Operation

  • Your Riding Success Pty Ltd (“Your Riding Success”) headquarters is open Monday – Friday 9am – 4.30pm AEST
  • We close for all government observed holidays in Australia
  • Our online support team is available around the clock to answer your questions. We pride ourselves on getting to you as quickly as possible, but please allow for a 24 hour turnaround to your enquiries.

This policies and procedures applies to all Your Riding Success Pty Ltd products sold on this site or any other site owned by Your Riding Success Pty Ltd that includes a link to this page.

 

3. CANCELLATIONS AND REFUNDS – PAYMENT PLANS & DIGITAL PRODUCTS

Your Goal Mastery (“Your Riding Success”) membership will continue month-to-month for 12 months. You are obligated to pay for the program in full as outlined before you signed up for the program. This is not a subscription product, rather a payment plan on digital products received at the start of your membership. You must have Internet access and provide us with a current, valid, accepted method of payment to use the Your Riding Success/Goal Mastery service. We will bill the monthly membership fee to the payment method used when signing up unless updated or changed by You. Refunds will not be given on a change of mind purchase

 

4. TERMS OF PAYMENT PLANS

We will continue to bill your Payment Method on a monthly basis until your membership is paid in full. For any questions about your membership, please submit a ticket at members@yourridingsuccess.com

5. Your Account

You agree to provide accurate and complete information when you register with, and as you use, the Goal Mastery program and you agree to update your account information to keep it accurate and complete. You agree that Your Riding Success Pty Ltd may store and use the information you provide for use in maintaining and billing fees to your Account.

5.1 Access to Previous Purchases

As an accommodation to you, subsequent to acquiring Goal Mastery program training, you may download previously acquired training (when available) onto any Associated Device. Some Goal Mastery program training or services that you previously acquired may not be available for subsequent download or access at any given time, and Your Riding Success Pty Ltd shall have no liability to you in such event. As you may not be able to subsequently download certain previously-acquired content or training, once you download an item, it is your responsibility not to lose, destroy, or damage it, and you may want to back it up.

Your Riding Success Pty Ltd reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased training or content that is no longer valid or deemed out of date.

6. Social Media Groups and Communities

Riders of all levels are welcome here. We have community members of all skill and experience levels, from riders just starting out on their riding journey, to riders competing at FEI level dressage. We also have goal setters who have been part of our programs for a number of years, as well as members who are new to goal setting.

We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Because of the diversity of our global community, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.

  • Riders and Goal Setters of all levels are welcome here.
    We have members of all skill and experience levels in both goal setting and riding, from riders just starting out on their goal setting and riding journey, to riders competing and riding at the higher levels, who have been goal setting for a long time.
  • Keep it respectful
    Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts. Everyone is here to learn and grow, so anything violating that will be removed.
  • No pitching to the group
    We have a strict ‘no shopping for customers’ policy in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your own Facebook groups or communities. Be cautious of unsolicited private messages to group members. If we get multiple complaints that you or someone else is using private messages to make unsolicited pitches to members, you may be asked to leave. You should view the group as your peers, not your leads.
  • No gated content
    Content posted in the groups cannot be used to harvest leads in any way. If you need a feedback or a review, post the direct PDF, document, or screenshot. Don’t require people to opt-in to view.
  • Respect confidentiality
    Content gathered in our online community groups cannot be collected, repackaged, and/or shared outside the group. Every member of our communities has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only.
  • Keep it on topic
    We reserve the right to remove posts based on off-topic content or offensive content.
  • Partnering with other members
    Access to this group does not mean that Your Riding Success Pty Ltd endorses anyone’s products or services. Please be cautious and do your due diligence when partnering with anyone in the group – don’t assume everyone is trustworthy.
  • Report posts that are breaking group policies
    Due to the large amount of people in our groups and communities, it’s sometimes difficult for us to catch everything. If you see a post that is questionable, please report it by sending an email to members@yourridingsuccess.com, or reach out to our community manger directly via private message so our team can review them.
  • Breaking the rules
    Three warnings for rule-breaking behavior will result in a 7-day removal from the group. After the 7 day period, you are welcome to rejoin the group on a 30-day probation. If you break the rules again during your probation, you will be permanently removed from the community or group.

7. INTELLECTUAL PROPERTY

You agree that Your Riding Success, including but not limited to Goal Mastery Products and services, graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement Your Riding Success and Goal Mastery, contains proprietary information and material that is owned by Your Riding Success Pty Ltd and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Goal Mastery program in compliance with this Agreement. No portion of the Goal Mastery may be reproduced in any form or by any means, without expressed written permission from Your Riding Success Pty Ltd. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Goal Mastery program in any manner, and you shall not exploit the Your Riding Success brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.

Notwithstanding any other provision of this Agreement, Your Riding Success and its licensors reserve the right to change, suspend, remove, or disable access to any Your Riding Success products, content, or other materials comprising a part of the Your Riding Success brand at any time without notice. In no event will Your Riding Success be liable for making these changes. Your Riding Success may also impose limits on the use of or access to certain features or portions of Your Riding Success and Goal Mastery services, in any case and without notice or liability.

All copyrights in and to Your Riding Success Pty Ltd (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by Your Riding Success and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE SOFTWARE OR ANY PART OF YOUR RIDING SUCCESS, EXCEPT FOR USE OF YOUR RIDING SUCCESS PTY LTD & GOAL MASTERY AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.

Your Riding Success, the Your Riding Success logo, other Your Riding Success trademarks, service marks, graphics, and logos used in connection with Your Riding Success are trademarks or registered trademarks of Your Riding Success Pty Ltd in the U.S. and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with Your Riding Success Services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks.

Customer Service:

If you have questions or comments regarding Your Riding Success products, please email us at Your Riding Success Pty Ltd at support@yourridingsuccess.com or call +61 422 227 364 (if calling from outside Australia, international call rates and charges may apply).

8. CHILDREN UNDER THE AGE OF 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@yourridingsuccess.com.

 

9. LIMITATION OF LIABILITY

Under no circumstances including, but not limited to negligence shall www.yourridingsuccess.com be liable to you for any direct or indirect, punitive, special, incidental or consequential damages allegedly sustained by you or any third parties from your use of the website or the content of your inability to access or use the service. Your Riding Success accepts no liability or responsibility to any person or entity for any errors contained on this website, or for any physical, emotional, or financial consequences or any special, incidental, or consequential damage caused or alleged to be caused directly or indirectly by the information contained on this website, associated pages, or any of the links. Your use of and browsing in the Site and/or purchasing and this service is at your risk. Neither Your Riding Success, nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site or Service.

 

10. PROTECTION OF PERSONAL DETAILS/PRIVACY

When you access the Website, the Company will learn certain information about you during your visit. Your Riding Success does not distribute or misuse any personal information provided by you, the purchaser of this product. This includes information such as credit card details and phone numbers. They are kept for the sole use of Your Riding Success, and are protected by the secure gateway system of payment processing, eWay (click here to see eWay’s privacy policy).

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company. We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s asserts and/or business.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so. Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

Information You Provide To Us.

The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website. We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information. Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Information We Collect Through Automatic Data Collection Technology.

As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website.  Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type. The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

USE OF COOKIES AND PIXELS

Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address. A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.​

Third Party Use Of Cookies Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

EMAIL INFORMATION If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information. We will maintain the information you send via e-mail in accordance with applicable federal law. In compliance with the CAN-SPAM Act, all e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us. Our emails provide users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail. ​

HOW AND WHY WE COLLECT INFORMATION

he Company collects your information in order to record and support your participation in the activities you select. If you register to download a book or resources, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information. If you are outside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will automatically enroll ​you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to info@yourridingsuccess.com requesting to unsubscribe from future emails. If you are in the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to info@yourridingsuccess.com requesting to unsubscribe from future emails.

HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?

We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers. From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.

SECURITY

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems. In addition, our employees who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

How Do We Protect Your Information and Secure Information Transmissions?

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email. The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. For site security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

LEGAL

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

POLICY CHANGES

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

VISITORS’ GDPR RIGHTS

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include: We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it. You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data. You have the right to seek restrictions on the processing of your data. You have the right to object to the processing of your data and the right to the portability of your data. To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent. You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation. We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

CONTACT US

The Company welcomes your questions or comments regarding the Privacy Policy: Your Riding Success PO Box 125 Garfield, VICTORIA 3814 Australia Email Address: support@yourridingsuccess.com